About

WHO WE ARE

Located in Nelson BC, Lang Business Systems is a locally owned company. We have been operating in the West Kootenies for over 30 years and continue to be the leading digital imaging sales & support company. As a value-added reseller, an essential ingredient of our operation is to minimise customer downtime and offer a 4-hour response time to priority businesses. We have maintained a long-term partnership with Sharp and continue to provide warranty service to the area. To provide a desktop printer solution we have sought out Lexmark for their award-winning technology

Our primary objective as a value-added reseller is to assist our clients in selecting, procuring and implementing solutions that best fulfil their business needs and to support the solutions we propose. We directly attribute our success as a company to a business model we have developed that reflects our commitment to customer service, product support, and providing high-quality equipment that offers a low cost of ownership.

"We pride ourselves on representing the best products to our customers and backing that up with reliable, fast and professional service" Pat Hall, Owner of Lang Business Systems.

WHAT WE DO

We strive to be your trusted technology partner of choice.

As digital technologies converge, our focus is on providing synergies between the traditional market of digital imaging (copiers, printers, and scanners). We have committed to using the extensive local IT knowledge base and infrastructure to bring you exciting products and services.

We provide customers with access to the latest technology and skilled support. We believe in providing the best solutions, partnering with only proven suppliers. This philosophy means that we are not limited in what we can offer our customers. Diverse solutions allow us to customize a fit-for-purpose recommendation that is implemented and supported by local, professional staff.

CORE VALUE

  1. To be recognized as digital experts in the office equipment industry.
  2. To distinguish ourselves as providers of extraordinary customer-focused service.
  3. To establish honest and trusting relationships with our customers, built on integrity and accountability.

THE 8 PILLARS OF LANG

  1. Actively engaged in the delivery of leading-edge business solutions.
  2. A certified provider of timely, on-site support services.
  3. Accountable and transparent in all respects.
  4. Proven, practical and professional.
  5. Genuinely caring about the success of companies we partner with.
  6. An engaged member in our communities.
  7. Trustworthy, understanding that relationships are invaluable.
  8. People, and knowing that technology can never replace them.

OUR HISTORY

Since 1984 Lang Business Systems has provided office equipment and Information Technologies and services primarily to small / mediums businesses and the public sector throughout the West Kootenay.

In 1990, we became a full-service provider of complete business solutions by expanding our product offerings to include the Sharp line of facsimile, photocopiers, and digital imaging products, and earning sales and service authorization.

OUR SERVICE AREA

Our area includes most of the West Kootenay from Midway, the East Shorteof Kootenay Lake, south to Creston and north to Nakusp. The majority of the customer base is located in Nelson, Castlegar, and Trail